America’s Most Popular Department Stores | Interests


Since the end of the 19th century, Americans have been shopping in department stores for clothing, food, household items, and more. Department stores have always been flagship stores in strip malls or malls, but today more of these retail outlets are stand-alone destinations for one-stop shopping for everything from cosmetics to home furnishings. garden and pet supplies.

Today, brick-and-mortar stores are just one facet of these omnichannel retail chains, each of which now offers varying degrees of e-commerce with in-store pickup and delivery options accelerated by the COVID-19 pandemic. Large stores that sell food and cleaning supplies have been deemed essential and able to remain open during the lockdown.

The future of department stores remains murky as more consumers shop online and the ‘great quit’ is affecting retail at all levels. Brands are innovating with new technologies, opening store-in-store concepts and improving their online shopping experience in an attempt to build customer loyalty.

Stacker used YouGov Rating Data to find the most popular department stores in the United States at the end of 2021. Percentages are from a nationally representative survey panel, where the score is calculated by taking the proportion of people who see something positive and displaying it as a percentage of all people who gave an opinion on it, including “heard about it”.

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