College Station resident’s truck stolen from Bryan’s repair shop

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BRYAN, Texas (KBTX) – Did you know that if you drop your car off at a repair shop and it gets stolen, you could be ultimately responsible? A woman from College Station found out the hard way.

Sheree Boegner had her 2002 Dodge Ram 3500 diesel truck towed to a repair shop in Bryan. The repair shop looked at his truck and gave him a quote. To her surprise, she received a phone call from the store the next morning asking if she had picked up her truck overnight. It then became apparent that his truck had been stolen.

Boegner says it’s something she didn’t expect. When she hung up on the phone with the repair shop, she reported her stolen truck to the Bryan Police Department. He was finally found shortly afterwards near the repair shop in a ditch. What she learned next is what she says shocked her the most.

“I discovered that the store had no security cameras. I also learned that one of the things a shop should have is called “garage shop liability insurance” so if anything were to happen to one of their customer’s vehicles while it was under keeping them, it would help cover the damage,” Boegner said.

“I contacted the store owner and said, ‘Hey, I really need your insurance, I need to be whole, it happened under your care, it’s your fault if it’s happened,'” Boegner said. “They were like, ‘no, we’ll just take care of your insurance.'”

Boegner wants to warn others to choose repair shops wisely. Because of the auto shop’s insurance, his insurance will assume responsibility for replacing his truck with a lower value truck. The store in question carries standard liability insurance and not garage insurance, which goes further to cover theft and other accidental damage to customers’ vehicles.

“People just need to know where they drop off their vehicle and what will happen if something happens to their vehicle,” Boegner said. “It bothers me that a business owner doesn’t care about the vehicles in their care.”

Daniel Armbruster with AAA Texas says that when choosing a repair shop, you shouldn’t be afraid to ask questions and always do your research.

“How long have they been in business? Do they have complaints on the Better Business Bureau website? What is the feeling you get when you enter this establishment? Are you welcomed? Are the staff friendly? said Armbruster. “You don’t want to find out later that they don’t have the right kind of insurance to cover damage or loss and certainly you want to make sure your vehicle will be well maintained while it’s in that facility. “

Armbruster also recommends using tools such as the Better Business website and AAA.com to find AAA-accredited repair shops. He says the AAA Approved Auto Repair (AAR) designation tells consumers that this repair shop stands out from the rest.

Boegner says the worst part of the ordeal is the store’s refusal to take any responsibility for the theft, especially since the keys were found in the vehicle where the truck was found.

“When I arrived at the scene, the keys were still in the vehicle,” Boegner said. “It happened on June 8 and I still haven’t heard from them and it’s been over a month, no apologies, no ‘hey did you find something or how are you?'”

Garage insurance is optional in Texas.

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