Posted October 27, 2022
Repair Auto USA announced the top performers in the Fix Auto family on the final day of the Fix Auto USA conference, naming three store owners and their teams with honors.
Cow Derderiana second-generation owner who owns multiple Fix Auto USA locations in the Los Angeles area, received the Arrow award for his long-term leadership and commitment to the Fix Auto USA family.
He is a founding franchisee and an engaged market leader on the advisory board of Fix Auto USA. Derderian has demonstrated his ability to lead the way, taking his team with him no matter what challenge awaits.
“Like the head of an arrow, Vatche Derderian is a natural mentor and has consistently demonstrated his leadership abilities in his stores and within the network,” said Sabrina ThringDirector of Collision Operations, Focused brands. “He is fully committed to the Fix Auto USA vision and not only applies it to his business, but encourages and promotes the vision to others. Congratulations to Vatche and his team on this prestigious award.
Derderian shared his keys to success within the Fix Auto USA family.
“I saw my dad work so hard as an independent owner, and I knew there had to be a better way,” Derderian said. “Being in the auto body business as an independent owner was like having a book, then joining the Fix franchise system was like having access to the internet.
“I’m always looking to try new tactics to improve our operational process and I always want to learn and grow from my peers in the United States,” Derderian said. “I also take classes outside of our industry to learn more about running a business. It taught me to always look at the numbers and pay attention to the backend of the business. Now I balance my books every day.”
The community award was given to Gary Leger, a multi-store owner with four Fix Auto USA locations in the greater San Diego area. He joined the company in 2015 and has continued to grow both independently and in partnership with other franchisees.
Known for his passion to give back, he focuses on the military, first responders and children.
“I’ve been in this industry since I was 14, doing odd jobs, then becoming an estimator and working my way up from there,” Leger said. “I always try to get involved in the community. I finished seven NABC Recycled Rides® and I love involving my team. We got involved with the local YMCAs to rebuild one of their vans. I also got involved with a local school that offers an auto body program, helping them develop the program, teach classes, and hire interns from the school. »
“Gary Leger is a role model for all of us,” Thring said. “He is a founding member of the San Diego Army Advisory Board (SDAAC) and the WE Firefighters Associationwalk with pay, and works with local schools by giving back to their auto body repair programs and student training. We are honored to present the Community Award to Gary Leger.
The best rental term price (LOR) presented by Company was given to Repair Auto Lake Forest and owner Bryan Wendtwith whom Richard Fishalso operates Repair Auto Kearny Mesa. The LOR award recognizes that the speed of a repair can make or break a customer’s repair experience. The LOR award winner is selected based on the average length of the shortest rental car, based on Enterprise LOR data.
Wendt started out in the automotive industry as a mechanic and always focused on the repair process.
“I saw big changes in vehicle technology,” Wendt said. “My team and I are always working to keep up with technology to make sure everything is done right to protect our customers. Planning is key to having the shortest possible LOR, and the planning process ensures that we consider every required step in the repair process.
“We place car pre-orders based on initial estimates, purchase the parts before we take over the vehicle — if possible, pre-scan the vehicle and create the detailed repair plan,” Wendt said. “We also have visual cues within our team where members wear different colored hats to keep our team focused on moving cars efficiently through the repair process.”
“We are proud to present the Enterprise LOR Award to Bryan Wendt and his team,” said Thring. “This exceptional speed would not be possible without a commitment to standardized processes, and we are happy to celebrate their operational excellence.”
More than 300 Fix Auto USA franchise partners, suppliers, corporate team members and collision industry leaders gathered at Loews Coronado Bay Resort near San Diego for the 2022 Fix Auto USA Conference. It was the first time in two years that the Fix Auto USA family got together.
Visit FixAutoUSA.com for more information.
Source: Fix Auto USA