Main reasons that lead to the rejection of two-wheeler insurance claims


Without the information about insurance policy inclusions and exclusions, you as the policyholder may end up having your claim rejected by insurance companies.

A large number of policyholders who buy two-wheeler insurance think that buying a policy will solve all their problems. However, industry experts say buying a font is only half the job done. Policyholders should understand that there are various factors for a successful claim settlement.

Rakesh Goyal, Director of Probus Insurance, says: “Policyholders should carefully review their policy documents to understand the claim process and its exclusions. It is important to understand the aspects of a two-wheeler insurance policy that would compensate the expenses of the insured in the event of an accident.

Without the information about insurance policy inclusions and exclusions, you as the policyholder may end up having your claim rejected by insurance companies.

Often, says Goyal, “Insurance claims for two-wheelers are rejected for several reasons and we all know that claim rejections can be frustrating and disappointing. The reason for denial by two-wheeler insurance companies is mainly based on certain terms.

To make sure you never find yourself in such a situation, here are some common reasons insurers reject a two-wheeler insurance claim, and the right ways to avoid two-wheeler insurance claim rejections- wheels.

Driving with an invalid license and engaging in illegal acts

Driving without a driver’s license or with an invalid license is one of the main reasons why your car insurance claim may be rejected. These actions are illegal in India and hence the insurance company may reject the claim under these circumstances.

Also, specifies Goyal, “the insured must not drive his two-wheeler under the influence of drugs or alcohol or perform stunts at the time of the accident. In such cases, the bike insurance company will reject a claim or may even terminate the policy.

Failing to pay premiums and providing incorrect claim details

By paying the premium on time, the insurance policy remains active and the insurer can process your claim smoothly. If you don’t pay the premiums on time and the policy expires, the insurance company may deny or reject your claim. It is good practice to pay the insurance premium on time to avoid unnecessary rejection. In order to approve your application, the premium must be paid by the due date.

Finally, says Goyal, “when someone files a claim, they should ensure that they provide accurate information about the event. It is crucial to inform the insurer as soon as possible and to describe the accident without omit any fact.

Modification of the bike without notice

There is a tendency to customize the bike to make it more elegant. However, Goyal explains, “before making such changes, your insurer must be notified of any changes. As certain modifications to your vehicle may result in an increase in the premium rate, the insurer must be notified of the change in your bike.

Therefore, insurance companies can reject a claim, if it is presented for a modified two-wheeler of which the insurer has not been informed beforehand.

Do not transfer ownership

If an insured buys a used two-wheeler, the seller must transfer ownership of the bicycle insurance plan to your name. If the process is not completed, you cannot file a claim because the insurance policy is still in the name of the previous owner. For this reason, you will have to pay for any damage to your bike in the event of an accident.

“Therefore, you have to make sure that the police are transferred to your name before you take the two-wheeler out for a spin,” adds Goyal.

Not informing the insurer of the accident

According to industry experts, this is one of the common mistakes that most policyholders make. They have the car repaired themselves and then inform the insurance company for the settlement of the claim.

Goyal points out: “It is difficult for the insurance company to track the accident and repair, so it is difficult for the insurance company to assess the damage and approve the claim of the insured. »


Comments are closed.