In recent years, Ping An has been committed to the strategic upgrading of integrated finance and health services. He has developed “finance + elderly care” and “finance + health” business ecosystems, and launched innovative products and services, including insurance with managed health care, insurance with elderly care high-end and insurance with care for the elderly at home, to meet the growing demand. for healthcare and elderly care. The launch of the home-based elderly care service creates a “closed loop” in an ecosystem of innovative “insurance + service” products. It is a business model that combines healthcare management, high-end senior care and home-based senior care.
Capitalizing on the strength of Ping An’s healthcare ecosystem, the Elderly Care Service addresses major pain points in home-based elderly care. It provides customers with a dedicated concierge, 10 service scenarios and a single supervision system. The client-centered, one-stop elderly care service aims to ensure that elderly clients are comfortable and their families are comfortable.
The online 24-hour senior care concierge service is supported by an intelligent risk management system that connects health monitoring devices to the concierge platform. When the system detects abnormalities, it issues an early warning, so the dedicated butler service can respond quickly and notify emergency services and family physicians, if necessary. The system can monitor seven major vital signs, including blood sugar, blood pressure, heart rate, respiratory rate, and blood oxygen level. It can monitor 13 behavioral hazards, including accidental falls, sleep quality, and daily exercise, to ensure quick detection and rescue when needed. The system can also monitor in real time nine major environmental hazards in the user’s home, such as air quality, gas leaks and excessive smoke concentration.
Ping An Home Elderly Care Service relies on Ping An Good Doctor’s own medical team of approximately 2,000 doctors, who are available to provide remote medical diagnosis and treatment 24 hours a day. 24 to customers. For those with offline medical needs, Ping An can provide expedited or medical escort services to tertiary hospitals, providing the elderly with medical convenience.
The monitoring system, supported by the team of medical experts and the concierge platform, provides users with a comprehensive assessment of well-being, across 10 dimensions, such as health, food and daily life. The results of the assessment are evaluated by experts to personalize a comprehensive, one-stop, tailored care plan.
Leveraging its extensive experience in the insurance and health care industries, Ping An continues to pursue strategic upgrades, and the company pursues the integration business model configuring health insurance and maintenance organizations. (HMO). The Group is also developing its “finance + care for the elderly” and “finance + health” business ecosystems. The Group is committed to providing its customers with professional “Financial Advisor”, “Family Doctor” and “Elderly Concierge” services, which provide them with “simple, fast and economic”. From