Ping An Launches Home Elderly Care Service to Pursue ‘Finance + Elderly Care’ Business Strategy – InsuranceNewsNet


HONG KONG and SHANGHAI, March 11, 2022 /PRNewswire/ — Ping An Insurance Company (Group) of China, Ltd. (hereinafter “Ping An” or the “Group”, HKEx: 2318; SSE: 601318) announced that subsidiary Ping An Life has launched a home care service for the elderly. Relying on the strength of Ping An’s healthcare ecosystem and high-quality senior care resources, the service combines insurance protection for customers with professional senior care service. one-stop shopping for an easier and more affordable life experience.

In recent years, Ping An has been committed to the strategic upgrading of integrated finance and health services. He has developed “finance + elderly care” and “finance + health” business ecosystems, and launched innovative products and services, including insurance with managed health care, insurance with elderly care high-end and insurance with care for the elderly at home, to meet the growing demand. for healthcare and elderly care. The launch of the home-based elderly care service creates a “closed loop” in an ecosystem of innovative “insurance + service” products. It is a business model that combines healthcare management, high-end senior care and home-based senior care.

Capitalizing on the strength of Ping An’s healthcare ecosystem, the Elderly Care Service addresses major pain points in home-based elderly care. It provides customers with a dedicated concierge, 10 service scenarios and a single supervision system. The client-centered, one-stop elderly care service aims to ensure that elderly clients are comfortable and their families are comfortable.

The online 24-hour senior care concierge service is supported by an intelligent risk management system that connects health monitoring devices to the concierge platform. When the system detects abnormalities, it issues an early warning, so the dedicated butler service can respond quickly and notify emergency services and family physicians, if necessary. The system can monitor seven major vital signs, including blood sugar, blood pressure, heart rate, respiratory rate, and blood oxygen level. It can monitor 13 behavioral hazards, including accidental falls, sleep quality, and daily exercise, to ensure quick detection and rescue when needed. The system can also monitor in real time nine major environmental hazards in the user’s home, such as air quality, gas leaks and excessive smoke concentration.

Ping An Home Elderly Care Service relies on Ping An Good Doctor’s own medical team of approximately 2,000 doctors, who are available to provide remote medical diagnosis and treatment 24 hours a day. 24 to customers. For those with offline medical needs, Ping An can provide expedited or medical escort services to tertiary hospitals, providing the elderly with medical convenience.

The monitoring system, supported by the team of medical experts and the concierge platform, provides users with a comprehensive assessment of well-being, across 10 dimensions, such as health, food and daily life. The results of the assessment are evaluated by experts to personalize a comprehensive, one-stop, tailored care plan.

Leveraging its extensive experience in the insurance and health care industries, Ping An continues to pursue strategic upgrades, and the company pursues the integration business model configuring health insurance and maintenance organizations. (HMO). The Group is also developing its “finance + care for the elderly” and “finance + health” business ecosystems. The Group is committed to providing its customers with professional “Financial Advisor”, “Family Doctor” and “Elderly Concierge” services, which provide them with “simple, fast and economic”. From September 30, 2021, Ping An Health Department’s services covered 187 cities, empowered more than 43,000 medical institutions, benefited about 1.12 million doctors, and served 3.22 million chronic disease patients. Cumulative consultations on Ping An Good Doctor’s platform have reached nearly 1.2 billion, and the company has entered into cooperation agreements with more than 4,000 hospitals and 189,000 pharmacies.

On Ping a group

Ping An Insurance Company (Group) of China, Ltd. (“Ping An”) is a technology-driven global retail financial services group. With over 225 million retail customers and nearly 634 million internet users, Ping An is one of the largest financial services companies in the world. Ping An focuses on two major business areas, “pan financial assets” and “pan healthcare”, covering the provision of financial and healthcare services through our integrated financial services platform and ecosystems in the financial services, healthcare, automotive services and smart city services. Our “finance + technology” and “finance + ecosystem” transformation strategies aim to provide customers and Internet users with innovative and simple products and services using technology. The Group is committed to becoming the world leader in integrated financing and health services. As China A premier equity insurance company, Ping An is committed to the highest standards of corporate reporting and corporate governance. The Group is listed on the stock exchange in hong kong and Shanghai. Ping An ranked 6th in the Forbes Global 2000 list in 2021 and 16th in the Fortune Global 500 list in 2021. Ping An also ranked 49th in the WPP 2021 Kantar Millward Brown BrandZMT List of the 100 most valuable global brands.

For more information, please visit and follow us on LinkedIn – PINGAN.

Show original content:–elderlycare-business-strategy-301500771.html

THE SOURCE Ping An Insurance Group Ltd.


Comments are closed.