Ping An Named World’s Most Valuable Insurance Brand for Sixth Consecutive Year


HONG KONG and SHANGHAI, Jan. 31, 2022 /PRNewswire/ — Ping An Insurance (Group) Company of China, Ltd. (hereinafter “Ping An” or the “Group”, HKEx: 2318; SSE: 601318) announced that Ping An has been named the world’s most valuable insurance brand for the sixth consecutive year by the Brand Finance brand valuation consultancy. Brand Finance released the 2022 Global 500 report at the World Economic Forum in Davos and Ping An ranked 21st among the world’s 500 most valuable brands and fourth among global financial firms. Its brand value was US$54.6 billion and its brand strength was AAA-.

Brand Finance also released the 2022 Brand Guardianship Index, which recognizes leaders who create sustainable business value by balancing the needs of all stakeholders – employees, investors and society. Dr. Ma Mingzhe, Chairman of Ping An Group, ranked 70th in the Brand Guardianship Index, the second highest of the 14 leading insurance companies on the list.

Brand Finance is a world-renowned valuation consultancy that values ​​thousands of well-known global brands. He has produced the Brand Finance Global 500 report for the past 16 years. Brand Finance’s Brand Strength Index is measured using a balanced scorecard of metrics including marketing investment, stakeholder equity, and business performance. Its Stakeholder Equity Assessment incorporates original market research data from more than 100,000 respondents in more than 35 countries across nearly 30 industries. This year, the top five global insurance companies are Ping An (China), Allianz (Germany), United Health (US), China Life Insurance (China) and Anthem (US).

Despite the complex business environment and market challenges in 2021, Ping An has made significant progress in its integrated finance business by executing its “finance + technology” and “finance + ecosystem” strategy under the brand philosophy “The Expertise makes life easier.” The company also provided customers with “worry-free, time-saving and cost-saving” integrated financial services. As of September 30, 2021, Ping An’s retail customers grew 3.1% year-to-date to over 225 million. Of the total retail customers, 39.0% or 87.74 million held multiple contracts with different subsidiaries for integrated financial services.

The Group offers a range of innovative products and services. Being customer-centric, Ping An Life has updated its complete “product + service” system. In 2021, she launched the innovative Ping An Enjoy RUN plan, which provides health management for disease prediction, prevention and early warning. More than 20 million customers have taken advantage of the “one-stop shop” insurance + health + medical service. Ping An Property & Casualty continued to optimize the claims experience, with its artificial intelligence (AI)-based loss assessment and one-click claims settlement, which can get settlements in as little time only 30 seconds. It provides more than 80 automotive services, such as annual inspections, auto repair appointments and roadside assistance. The Ping An Auto Owner is the largest auto service app in China, with over 140 million registered users and 92 million vehicles. Ping An Bank continues to improve its social capabilities with “portable bank” services for customers and upgrade the “AI + T + Offline” (AI bank + telebank + offline bank) social customer service model. The resolution rate for complex customer cases increased to 83% month over month, and the time to close cases decreased by 51% year over year. In 2021, the number of clients served by Ping An Securities exceeded 20 million, ranking first in the industry for five consecutive years.

Ping An supports China’s goal of reaching peak emissions by 2030 and carbon neutrality by 2060 through green insurance, investment, credit, green operation and to public welfare. The company engages ESG concepts in its future plans and aims to achieve an investment and credit scale of RMB 400 billion and a green insurance premium of RMB 250 billion by 2025, and achieve carbon neutrality operational in 2030. In the third quarter of 2021, Ping An reached green investment of RMB 208.89 billion, green credit of RMB 53.28 billion and green insurance of RMB 25.11 billion. Green projects included the Baihetan Dam, Shenzhen Compulsory Environmental Pollution Liability Insurance, Zhuhai Catastrophe Index Insurance, and Natural Disaster Early Warning Mechanism.

Ping An will continue to follow the national strategy, realize the people’s aspiration for a better life, and deepen its people-centered “finance + medical ecosystem” strategy while creating “finance + healthcare” centered services. on the customer. Ping An upholds the Chinese dream of national prosperity, national rejuvenation, people’s happiness and social harmony.

About Ping An GroupPing An Insurance (Group) Company of China, Ltd. (“Ping An”) is a technology-driven global retail financial services group. With more than 225 million retail customers and nearly 634 million internet users, Ping An is one of the largest financial services companies in the world. Ping An focuses on two major business areas, “pan financial assets” and “pan healthcare”, covering the provision of financial and healthcare services through our integrated financial services platform and ecosystems in the financial services, healthcare, automotive services and smart city services. Our “finance + technology” and “finance + ecosystem” transformation strategies aim to provide customers and Internet users with innovative and simple products and services using technology. As China’s leading equity insurance company, Ping An is committed to the highest standards of corporate reporting and corporate governance. The Group is listed on the Hong Kong and Shanghai stock exchanges. Ping An ranked 6th in the Forbes Global 2000 list in 2021 and 16th in the Fortune Global 500 list in 2021. Ping An also ranked 49th in the 2021 WPP Kantar Millward Brown BrandZTM Top 100 Most Valuable Global Brands list.

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SOURCE Ping An Insurance (Group) Company of China, Ltd.


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