The Shelby County Clerk’s Office will be closed, again, for an entire week from Sept. 19-23 to clear up a backlog of auto dealer packages.
MEMPHIS, Tenn. – The Shelby County Clerk’s office will be temporarily closed for an entire week for the second time in the past month.
From Monday, September 19 through Friday, September 23, Shelby County Clerk Wanda Halbert announces she will be closing all sites in hopes of catching up on additional backlogs.
This is the second time the office has been closed to the public in a month; the first occurred from August 22 to 26. During the last shutdown, Halbert went on vacation to Jamaica.
The closure will affect “extremely exceptional, more urgent services — car dealership packages.”
“Dealing with auto dealer packages is a very time-consuming process,” Clerk Halbert said. “It goes through several stages. It starts in our MVR area, motor vehicle registration area, then it goes to the title department, then it goes from there to the digitization department.
According to Clerk Halbert, the initial backlog was caused by a mail stoppage, which Halbert said stemmed from a “misunderstanding”, where the mailroom believed there was no more postage.
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In the meantime, if you need to order or renew your plates, you can always do so. on line or through mail-in renewal services.
Anyone with outstanding plates that they believe have not been received due to mail delivery, are asked to contact the County Clerk’s Team at Motor.Vehicle@shelbycountytn.gov.